inboundcalls
nounUK /ˈɪnbaʊnd kɔːlz/
US /ˈɪnbaʊnd kɔːlz/
Phone calls that come in to you from other people.
The front desk handles all inbound calls during business hours.
OTHER MEANINGS
2. Calls arriving at a company's support line from customers.
The team logged fifty inbound calls before noon.
3. In telecommunications, calls routed into a private branch exchange from outside.
The PBX separates inbound calls from internal extensions.
4. In marketing, sales inquiries initiated by potential customers.
Inbound calls from interested buyers rose after the ad campaign.