customerservice
nounUK /ˈkʌstəmə ˈsɜːvɪs/
US /ˈkʌstəmər ˈsɜːrvɪs/
Help that a company gives to people who buy its things.
I called customer service to ask about my order.
RELATED WORDS
OTHER MEANINGS
2. The department in a company that answers questions and fixes problems for buyers.
She works in customer service at the bank.
3. The way a business treats the people who buy from it.
This shop is known for its friendly customer service.
4. A phone line or online chat where people can get help with a product.
The customer service line is open from nine to five.