hotline

noun
UK /ˈhɒtlaɪn/
US /ˈhɑːtlaɪn/

A special phone number you can call to get help quickly.

She called the hotline when she needed someone to talk to.


OTHER MEANINGS

2. A direct telephone line set up for a specific purpose, such as between governments.

The two leaders spoke on a direct hotline during the crisis.

3. A phone service that gives information or takes orders for a company.

Call our customer service hotline for a refund.

4. A telephone line for reporting news or tips to a media outlet.

The newspaper's tip hotline received hundreds of calls.