computer-assistedcalls
nounUK /kəmˈpjuːtə əˈsɪstɪd kɔːlz/
US /kəmˈpjuːtər əˈsɪstɪd kɔːlz/
Phone calls where a computer helps people talk or find information.
The doctor's office uses computer-assisted calls to remind patients about appointments.
OTHER MEANINGS
2. Calls in which a computer gives a person helpful information while they speak.
During the computer-assisted call, the screen showed the agent useful customer details.
3. Phone calls made or managed with the help of software.
The company handles hundreds of computer-assisted calls every day.
4. Calls where a computer helps translate or record what is said.
The computer-assisted call let the two speakers understand each other in different languages.