cannedreply

noun
UK /kænd rɪˈplaɪ/
US /kænd rɪˈplaɪ/

A canned reply is a ready-made answer that someone uses again and again.

The robot sent a canned reply to every question it got.


OTHER MEANINGS

2. An automatic message a computer sends without a person writing it.

Her email had a canned reply saying she was on vacation.

3. A dull answer that sounds memorized rather than thoughtful.

His apology felt like a canned reply he had said a hundred times.

4. A standard phrase used in customer service to save time.

The support agent clicked a canned reply to greet the customer.