storepolicy

noun
UK /ˈstɔː pɒləsi/
US /ˈstɔːr pɑːləsi/

A store policy is a rule that a shop makes for how it works.

The store policy says you can return clothes within thirty days.


OTHER MEANINGS

2. The official set of rules a company keeps for running its shops.

All branches must follow the same store policy on pricing.

3. A written statement telling customers what a shop will and will not do.

The store policy is posted by the front door.

4. The way a particular shop chooses to treat returns, exchanges, and refunds.

Their store policy is strict about receipts.