pretendcustomer
nounUK /prɪˈtɛnd ˈkʌstəmə/
US /prɪˈtɛnd ˈkʌstəmər/
A pretend customer is someone who acts like a shopper to test or trick a store.
The manager sent in a pretend customer to see if the new clerk was polite.
OTHER MEANINGS
2. A person who fakes being a buyer to check how good a shop's service is.
The pretend customer asked lots of questions to test the staff.
3. A make-believe shopper in a game or play.
In our play, my sister was a pretend customer at the toy shop.
4. Someone who acts like they want to buy something but is only pretending.
The pretend customer looked at the bikes but never planned to buy one.