missing-itemorder

noun
UK /ˈmɪsɪŋ ˈaɪtəm ˈɔːdə/
US /ˈmɪsɪŋ ˈaɪtəm ˈɔːrdər/

A missing-item order is when something you bought did not come in the box.

The store sent me a missing-item order because my toy was not in the package.


OTHER MEANINGS

2. A request to replace something that was left out of a delivery.

She filed a missing-item order to get the missing parts.

3. A note that tells a store which product did not arrive.

The missing-item order helped the shop fix the mistake.

4. A record of an item that is absent from an order.

The missing-item order showed that one book was not sent.