interactive voice system design

noun phrase
UK /ˌɪntərˈæktɪv vɔɪs ˈsɪstəm dɪˈzaɪn/
US /ˌɪntərˈæktɪv vɔɪs ˈsɪstəm dɪˈzaɪn/

The planning of computer voices that talk and listen with people.

She studied interactive voice system design to build phone menus that understand what callers say.

SYNONYMS

voice interface designconversational UI designspeech system designvoice UX design

RELATED WORDS

speech recognitionnatural language processingdialogue systemvoice assistantusability testing

OTHER MEANINGS

2. The craft of planning how a voice assistant responds to spoken commands.

Good interactive voice system design keeps prompts short so users are not confused.

3. The field of making phone-based automated menus easy and pleasant to use.

The bank hired a team for interactive voice system design to simplify its call center.

4. The process of shaping turn-taking and error handling in spoken computer dialogue.

Interactive voice system design includes deciding what the system says when it mishears a user.