conversational UI design
nounConversational UI design is the work of making computer programs that talk with people using words, like a friendly chat.
The team used conversational UI design to build a chatbot that helps customers order pizza by texting.
OTHER MEANINGS
2. The visual and interaction layout of a chat-based app, including buttons, quick replies, and message bubbles.
Good conversational UI design keeps quick-reply buttons short so users can tap instead of typing.
3. The practice of writing and structuring dialogue flows for voice assistants like smart speakers.
She studied conversational UI design to make the voice assistant sound natural and helpful.
4. A design approach that treats interaction as a back-and-forth conversation rather than menus and forms.
By applying conversational UI design, the banking app replaced long forms with simple question-and-answer steps.