dialoguedesign
nounUK /ˈdaɪəlɒɡ dɪˌzaɪn/
US /ˈdaɪəlɔːɡ dɪˌzaɪn/
the planning of a talk between people so it is clear and easy to follow.
The team used dialogue design to make the customer service chat feel friendly and simple.
RELATED WORDS
OTHER MEANINGS
2. the way questions and answers are arranged in a form or script.
Good dialogue design kept the survey short and easy to answer.
3. the craft of writing natural-sounding speech for characters in a story or game.
The game's dialogue design made every character sound unique.
4. the process of shaping a back-and-forth exchange between a person and a computer system.
Voice assistants rely on careful dialogue design to understand users.