external phone calls

noun phrase
UK /ɪkˈstɜː.nəl fəʊn kɔːlz/
US /ɪkˈstɝː.nəl foʊn kɔːlz/

Phone calls that come from or go to people outside your home or office.

The receptionist handles all external phone calls before they reach the staff.


OTHER MEANINGS

2. Calls made to numbers outside a company's internal network.

Please dial 9 first for all external phone calls.

3. Calls connecting a business with customers or partners outside the organization.

External phone calls increased after the new ad campaign.

4. In a school, calls to or from parents and other people outside the school.

The office logs every external phone call during class hours.