customerthinking
nounUK /ˈkʌstəməˌθɪŋkɪŋ/
US /ˈkʌstəmərˌθɪŋkɪŋ/
Thinking about what customers want and need.
The shop owner used customerthinking to decide which toys to sell.
OTHER MEANINGS
2. Putting yourself in the customer's place when making a decision.
Good customerthinking helped her design a friendlier website.
3. A way of planning that starts with what buyers care about.
The team practiced customerthinking before launching the new cereal.
4. Paying close attention to how people feel when they shop.
Customerthinking made the staff greet every visitor with a smile.