conversationdesign
nounUK /ˌkɒnvəˈseɪʃən dɪˈzaɪn/
US /ˌkɑːnvərˈseɪʃən dɪˈzaɪn/
Conversation design is the planning of how a computer and a person talk to each other.
The team used conversation design to make the voice assistant sound friendly and clear.
OTHER MEANINGS
2. The craft of writing and structuring dialogue for characters in games or stories.
The writer's conversation design made the game characters feel real.
3. The practice of shaping how people talk together in meetings or workshops.
Good conversation design helped the group reach a decision quickly.
4. The layout and flow of a spoken interface, such as a phone menu system.
The bank improved its phone menu through careful conversation design.