conversationalsystemdevelopment

noun
UK /ˌkɒnvəˈseɪʃənl ˈsɪstəm dɪˈvɛləpmənt/
US /ˌkɑːnvərˈseɪʃənl ˈsɪstəm dɪˈvɛləpmənt/

the work of building computer programs that can talk with people.

The team spent months on conversational system development so their chatbot could answer customer questions.


OTHER MEANINGS

2. the process of improving how a computer program holds a back-and-forth talk with a user.

Good conversational system development makes a virtual helper feel less robotic.

3. a company's effort to plan, build, and test talking software products.

Their conversational system development roadmap includes voice and text channels.

4. the study and practice of making spoken or written computer conversations work smoothly.

She wrote her thesis on conversational system development for language learners.