workorderbacklog
nounUK /ˈwɜːk ɔːdə ˈbæklɒɡ/
US /ˈwɝːk ɔːrdər ˈbæklɔːɡ/
A work order backlog is a big pile of jobs that are waiting to be done.
The repair shop had a work order backlog after the storm, so customers waited a week for fixes.
RELATED WORDS
OTHER MEANINGS
2. In manufacturing, the amount of production orders not yet completed.
The factory reduced its work order backlog by adding a second shift.
3. In IT support, the list of unresolved tickets waiting for technicians.
The help desk's work order backlog grew during the software outage.
4. A measure of how far behind a maintenance team is on scheduled repairs.
Managers track the work order backlog to decide when to hire more staff.