virtualagentscripting
nounUK /ˈvɜːtʃuəl ˈeɪdʒənt ˈskrɪptɪŋ/
US /ˈvɜːrtʃuəl ˈeɪdʒənt ˈskrɪptɪŋ/
Writing the words and steps that tell a computer helper what to say and do.
The team used virtualagentscripting to make the chatbot answer customer questions politely.
OTHER MEANINGS
2. The set of written instructions that control how a virtual agent behaves during a conversation.
Review the virtualagentscripting before launching the new support bot.
3. The practice of designing branching dialogue paths for automated digital assistants.
Good virtualagentscripting keeps the conversation friendly and easy to follow.
4. A technical skill involving coding logic for software agents that act on a user's behalf.
She listed virtualagentscripting as a key skill on her resume.