usabilitydebt

noun
UK /ˌjuːzəˈbɪləti dɛt/
US /ˌjuːzəˈbɪləti dɛt/

Usability debt is when a thing is hard to use because it was not made simple enough.

The app has so much usability debt that new users give up before finishing sign-up.


OTHER MEANINGS

2. The extra work a team must do later to fix confusing screens and flows.

We set aside two sprints to pay down usability debt before the launch.

3. A measure of how many small usability problems have piled up over time.

Their usability debt score rose after every feature was shipped without testing.

4. The hidden cost users pay when a product is frustrating to operate.

Customers feel the usability debt every time they need three clicks to do one simple task.