trigger-based communication

noun
UK /ˈtrɪɡə beɪst kəˌmjuːnɪˈkeɪʃən/
US /ˈtrɪɡər beɪst kəˌmjuːnɪˈkeɪʃən/

A way of talking or sending messages that starts only when something special happens.

The app uses trigger-based communication to send you a reminder when your package arrives.


OTHER MEANINGS

2. A marketing method that sends a message after a customer does something, like signing up.

The store used trigger-based communication to email a coupon right after a purchase.

3. A system where a sensor or event causes a device to send a signal.

The smart doorbell relies on trigger-based communication to alert the phone when someone rings.

4. In health care, sending reminders or alerts when a patient's test result meets a certain rule.

Trigger-based communication helped the clinic text patients when it was time for a check-up.