telesales
nounUK /ˈtelɪseɪlz/
US /ˈtelɪseɪlz/
Selling things to people by talking to them on the phone.
She got a job in telesales, calling customers about new phone plans.
RELATED WORDS
OTHER MEANINGS
2. The department or team within a company that sells products over the phone.
He was transferred from telesales to the customer support team.
3. The activity or business of making sales calls as a profession.
Telesales requires a confident voice and a lot of patience.
4. A method of direct marketing in which a salesperson solicits prospective customers by telephone.
The company relies on telesales to reach rural customers.