satisfaction scale
nounUK /ˌsætɪsˈfækʃən skeɪl/
US /ˌsætɪsˈfækʃən skeɪl/
A way to measure how happy or pleased someone feels.
The hotel asked guests to rate their stay on a satisfaction scale from one to ten.
RELATED WORDS
OTHER MEANINGS
2. A numbered range used in research to record how satisfied people are with a product or service.
Researchers used a five-point satisfaction scale to compare the two brands.
3. A tool for comparing how pleased different groups of people feel.
The satisfaction scale showed that night-shift workers were less happy than day-shift workers.
4. A set of questions that turns feelings of satisfaction into numbers.
The survey's satisfaction scale helped the school see what students liked most.