rapport-building

noun
UK /ræˈpɔː ˈbɪl.dɪŋ/
US /ræˈpɔːr ˈbɪl.dɪŋ/

The act of making friends and helping people feel comfortable with you.

The teacher spent the first week on rapport-building so the children would trust her.


OTHER MEANINGS

2. The process of creating a friendly connection between a professional and a client.

The nurse's rapport-building helped the patient feel safe before surgery.

3. Activities that help a group get along better.

The camp counselors planned rapport-building games for the new campers.

4. The skill of making others feel understood and valued.

Good rapport-building is important for anyone who works with people.