merchandise credit
nounA merchandise credit is like a special coupon from a store that lets you get new things instead of money back.
After returning the broken toy, the store gave her a merchandise credit to pick out something else.
OTHER MEANINGS
2. An amount owed by a store to a customer that can only be used to buy goods, not taken as cash.
The merchandise credit was printed on the receipt and could be used at any branch.
3. In accounting, a reduction in the amount a buyer owes a seller for returned or damaged goods.
The supplier issued a merchandise credit to adjust the invoice for the damaged shipment.
4. A store's promise to let a customer choose replacement items of equal value after a return.
Since the sale was final, he received a merchandise credit rather than a cash refund.