knowledgebase
nounUK /ˈnɒlɪdʒbeɪs/
US /ˈnɑːlɪdʒbeɪs/
A knowledgebase is a big collection of information that people can look at to learn things or find answers.
The help center has a knowledgebase where you can search for answers to common questions.
RELATED WORDS
OTHER MEANINGS
2. A computer system or website that stores articles and guides so users can solve problems on their own.
The company's knowledgebase helped me fix my account issue without calling support.
3. All the facts and skills that a person or group has learned over time.
The team's knowledgebase grew as members shared what they learned on each project.
4. A structured set of information used by a computer program to answer questions or make decisions.
The chatbot draws on a knowledgebase of common customer questions.