externalhelp

noun
UK /ɪkˈstɜːnl hɛlp/
US /ɪkˈstɜːrnl hɛlp/

Help that comes from someone outside your own group.

When the team could not fix the problem, they asked for external help.


OTHER MEANINGS

2. A service or person hired from another company to do a job.

The company used external help to design its new website.

3. Support from people not part of your family or close friends.

She got external help from a tutor to pass the exam.

4. Aid given by another country or organization.

The town received external help after the flood.