concierge
nounUK /ˌkɒnsiˈeəʒ/
US /ˌkɑːnsiˈerʒ/
A person in a hotel who helps guests with things like finding places to go or carrying bags.
The concierge at the hotel gave us a map and told us the best places to visit.
RELATED WORDS
OTHER MEANINGS
2. A person who takes care of a building and helps the people who live there.
The concierge in our apartment building signs for packages and keeps the keys.
3. A person who looks after a group of people and helps them with their needs.
The ship's concierge arranged tours for all the passengers.
4. A person who takes care of a place or collection, like a museum or a set of keys.
The concierge of the old museum knew every painting by heart.