clientsatisfaction
nounUK /ˈklaɪənt sætɪsˈfækʃən/
US /ˈklaɪənt sætɪsˈfækʃən/
The feeling a customer has when they are happy with what they got.
The bakery checks client satisfaction by asking customers if they liked their cakes.
RELATED WORDS
OTHER MEANINGS
2. A company's measure of how pleased its customers are with its products or services.
The store tracks client satisfaction with a short survey after every purchase.
3. The degree to which a client's needs and expectations are met.
High client satisfaction led to many repeat orders.
4. A business goal of keeping customers happy so they return.
Improving client satisfaction is the team's top priority this year.