cancellation policy
nounUK /ˌkænsəˈleɪʃən ˈpɒləsi/
US /ˌkænsəˈleɪʃən ˈpɑːləsi/
A set of rules that tells you what happens if you cancel something you booked.
The hotel's cancellation policy says you must tell them two days before you arrive.
RELATED WORDS
OTHER MEANINGS
2. The rules a company follows when it cancels a service or order itself.
The airline's cancellation policy explains what passengers get if a flight is cancelled.
3. The part of an insurance plan that says when a policy can be cancelled.
Read the cancellation policy before you sign the insurance papers.
4. The rules for ending a subscription or membership early.
The gym's cancellation policy requires thirty days' notice.