after-servicemargin
nounUK /ˈɑːftə ˈsɜːvɪs ˈmɑːdʒɪn/
US /ˈæftər ˈsɜːrvɪs ˈmɑːrdʒɪn/
The extra money a company keeps after it has paid for helping customers later.
The repair shop's after-servicemargin grew because fixing old machines cost less than expected.
OTHER MEANINGS
2. The extra time or space left over after a service job is finished.
We had an after-servicemargin of ten minutes before the next customer arrived.
3. The difference between what a customer pays for follow-up help and what that help costs the company.
The manager checked the after-servicemargin on every repair ticket.
4. A small amount of money set aside for future customer help.
They added a small after-servicemargin to each sale to cover future fixes.